Leadership Development Program
Introduction
Managers face high demands from both upper management and their teams. To meet these challenges, they need strong communication, relationship, and leadership skills. This program is designed to enhance these skills, focusing on coaching to drive and sustain employee performance. The course will help participants become more effective leaders, boosting their confidence and sense of achievement.
The benefits include:
- Improving your team member’s performance to an optimum level
- Creating a stronger, more productive company
- Handling change easily and encouraging growth
- Bringing out the very best in people and unlocking potential
KEY OBJECTIVES of attending this hands-on project include:
- Understanding their leadership profile
- Know when to Educate, Coach, Delegate
- Applications of the leadership models in the workplace
- Integral parts of a manager’s effective leadership strategies
- Giving feedback during performance management
- “What to say” and “How to say it”
- The importance of non-verbal communication
- Making the right decisions including the unpleasant ones
- Facilitation skills to engage the team members
- Manage conflict with win-win outcomes
- Using the Leader’s Grid to develop others
- Templates for conversations on feedback
- Understand their dominant communication styles
- Develop practical interpersonal communication skills
Methodology
The workshop includes lectures, role-play sessions, and experiential activities using the Integrative Learning System (ILS) approach. Techniques include Multiple Intelligences, Interactive Learning, and Dunn & Dunn’s Learning Styles, with a focus on Emotional Intelligence (EQ).
Value-Adds for Clients
Pre-Workshop:
- Leadership expectations survey
- Recommended readings
- Invitation to a 2-day workshop
Post-Workshop:
- Four monthly coaching sessions
- Follow-up survey after three months
- Anonymous surveys for direct feedback
- Summary report for the client
- WhatsApp group for continuous support
Modules – 2-day General Leadership Training
FOUNDATION OF LEADERSHIP ABC
“Awareness Before Change” ASK: “Attitude, Skills, Knowledge” Paradigm: Leadership begins with me!
MANAGING CHANGE & CHALLENGES
The Katz Model of leadership New mindset to lead and not just do Talking to GenZ & Millennials
LEADERSHIP STYLE
Self assessment of dominant leadership styles Leader’s preferred style of managing 22 case studies with Leader’s Grid
LEADERSHIP IMPACT
Four development levels of follower Applying appropriate leadership style to each level Different strokes for different folks
LEADERSHIP COMMUNICATION
Assessment of communication style 3 styles: Pros and cons of each style Template: facilitating to engage
FEEDBACK ON PERFORMANCE Matrix
What to say & how to say Template: Giving feedback on good performance Template: Giving feedback on negative behavior
COACHING AT THE WORKPLACE
Template for systematic coaching Focus on Results, not reasons Survey: Identifying “excuses” & how to remove them
CONFLICT MANAGEMENT
Issues that influence undesirable attitudes Template: dealing with issues Receiving criticism to grow
MONITORING WORK PERFORMANCE
Coach new subordinates to pick up skills fast Managing older employees to move forward Applying performance management system
Coaching Session 1 :
LEADERSHIP : PROFILE & MANAGING OTHERS
KEY OBJECTIVES of attending this hands-on project include:
- Understand their leadership profile
- Know when to Educate, Coach, Delegate
- Apply the Leader’s Grid confidently with each staff
- Applications of the coaching models in the workplace
- Coaching as an integral part of a manager’s effective leadership strategies
- “What to say” and “How to say it” when coaching
- Ability to prepare, deliver and review coaching and mentoring sessions
- Using coaching and mentoring to develop others
- Enrolling others during their leadership application
- Manage negative emotions into connecting empathetically
Contents
Foundation of leadership
Managing change & challenges
Self-awareness & growth
Emotional intelligence
Managing negative emotions
Time management
Mapping the way
Coaching Session 2 :
LEADERSHIP IMPACT
KEY OBJECTIVES of attending this hands-on project include:
- Apply the Leader’s Grid confidently with each staff
- Applications of the coaching models in the workplace
- “What to say” and “How to say it” when coaching
- The importance of non-verbal communication when coaching
- Ability to prepare, deliver and review coaching and mentoring sessions
- Making the right decisions including the unpleasant ones
- Enrolling others during their leadership application
- Templates for conversations on feedback, coaching & mentoring
- Develop practical interpersonal communication skills
Contents
Leadership style
Leadership impact
Nurturing & retaining key talents
Mindsets to change
Coaching
Mapping the way
Coaching Session 3 :
LEADERSHIP COMMUNICATION
KEY OBJECTIVES of attending this hands-on project include:
- Understand their leadership profile
- Give feedback during performance management
- “What to say” and “How to say it” when coaching
- Making the right decisions including the unpleasant ones
- Facilitation skills to engage the team members
- Manage conflict with win-win outcomes
- Understand their communication styles
- Develop practical interpersonal communication skills
- Manage negative emotions into connecting empathetically
Contents
Leadership communication
Situational management
Communication skills
Teamworking for performance
Conflict management
Motivating & influencing skills
Mapping the way
Coaching Session 4 :
FEEDBACK & MONITORING
KEY OBJECTIVES of attending this hands-on project include:
- Give feedback during performance management
- “What to say” and “How to say it” when coaching
- Making the right decisions including the unpleasant ones
- Facilitation skills to engage the team members
- Using coaching and mentoring to develop others
- Enrolling others during their leadership application
- Templates for conversations on feedback, coaching & mentoring
- Understand their communication styles
- Develop practical interpersonal communication skills
Contents
Systematic coaching
Feedback on performance
Coaching at the workplace
Next level feedback formula
Monitoring performance
Mapping the way
This program is HRDC Claimable
HRD Corp Claimable Courses is a dedicated programme designed to assist employers in retraining and upskilling their employees in line with their operational and business requirements.
